Mediation is a process
Mediation is a process in which a third party dissolve issues among participants which are suffered due to conflict. The presence of expert and qualified mediator to resolve the issue among different parties which are influenced by some conflicts. An educated mediator has sharp mind and can accept any happening in the society immediately. The mediators are expert in convincing the people to reach an agreement according to desires of both participants. We can say that the presence of mediator is surety to solve problem among participant.